Problem Communication

A huge part of my job hinges on communication. I the specialistcommunication communicate with the child care provider the changes that have recently taken affect before their upcoming yearly assessment or evaluation year. We the specialists get our information from scale books and their interpretation was given to us by colleagues who are titled assessors. They assesors come in and observe  classroom based on the scale books for each age group. As the specialists I come in and teach the provider about the scale book and how yo interpret the bookmark. This becomes an issue for us the specialists when the assessor comes in and sees things from different perspectives. The other part of this communcation triad is where we the specialists help maintain the order and safety of the child care facility as it is suggested by the Department of child care licensing office.  We the specialists are left in the middle with the provider when licensing tells them one requirement and assessment requires another. I had a discussion or actually a challenge from a provider who asked for documentation on a issue. I made a visit and was discussing with them that when it comes to assessment this certain practice is frowned upon, whereas in the documentation from licensing it was also frown upon but not prohibited.  In the past I have usually met challenge with documentation but in this case my documentation on partially cemented my claim. The first thing I learned I could have used would be to have given the teacher the tools to empower her to make the best decision for her classroom, from the NVC model. The next thing I learned this week would be the 3R's I was respectful but I could have been more reciprocal instead of shutting down when she did not see my reason.